What is Mobile Device Management (MDM)?

Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers, and laptops.

Who Needs Mobile Device Management?

Any business or organization that has numerous smart devices needs some sort of method to keep them functional, organized and properly set up.

Restaurants with a fleet of iPads for taking customer orders, schools with hundreds of student laptops, or even retail businesses with sets of handheld scanners are all examples of projects that could benefit from having a professional, efficient way to maintain and service their devices.

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    How Does Mobile Device Management Work?

    The first step is discussing your current device inventory and your needs. Any devices that are needing repair are immediately fixed, whether they have a broken screen, old battery, or anything else.

    Anytime a device needs a repair, you can log into our customer portal, scan a QR code, and get a shipping label sent to you. A repair ticket for your device is created. Procurement options can be facilitated.

    Tell Me More About the Device Management Portal

    MyDeviceManagement uses our own device management cloud-based software package full of useful features. It’s our custom-built solution and we are proud of it! You won’t find anything this robust elsewhere, and we promise it will make your life easier.

    • Start a repair ticket
    • Contact our help desk
    • Check a repair status
    • Generate shipping labels
    • View and pay balances